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Promobot: Russia’s Service Robot Pioneer Expands Its Global Footprint

Perm, Russia – Promobot Group of Companies has emerged as one of Russia’s most prominent robotics export brands, with its autonomous service robots now operating across the globe. Specializing in humanoid robots for business, the company’s flagship Promobot V.4 model is designed to automate a wide range of service, administrative, and promotional tasks in industries such as retail, banking, and museums.

From its headquarters in Perm, Russia, at the “Morion Digital” technology park, Promobot oversees a full production cycle, manufacturing robots that are now active in over 40 countries worldwide, including the United States, nations in the EU, Asia, and the Middle East. The company’s international expansion has been marked by significant milestones, such as opening an office in Hong Kong and breaking sales records with a single order of 17 robots for the Astana Expo in Kazakhstan.

The Technology: Autonomous AI-Powered Assistants

The Promobot V.4 is engineered as a versatile, autonomous service platform. Its core technological capabilities are centered on advanced interaction and independent operation:

  • AI-Powered Interaction: The robot can communicate with people using a targeted script or chat on random topics, answering questions in multiple languages. It is equipped with face recognition capabilities, allowing it to remember individuals it has met before. This is facilitated by an array of cameras, microphones, and speakers.

  • Autonomous Navigation & Safety: Promobot V.4 can travel autonomously and automatically avoid obstacles using a suite of sensors that includes 16 ultrasonic sensors and a 3D sensor. Its movement sensors and robust metal body are designed to ensure it never harms a person and is protected from damage.

  • Modular & Multifunctional Design: A key feature is its ability to be customized with various hardware modules. The robot can be equipped with integrated printers, scanners, payment terminals, and keycard dispensers, enabling it to perform specific tasks like printing photos, accepting payments, and scanning documents.

Diverse Applications Across Major Industries

Promobot’s technology finds practical application in numerous public and commercial spaces, enhancing customer service and automating routine processes.

  • Retail & Promotional Services: The robot acts as a promoter and consultant, greeting customers, providing product information, and showing promotional materials on its built-in touchscreen. Its novelty and interactive nature help attract new customers and create a modern brand image.

  • Banking & Administrative Assistance: In business centers and banks, Promobot V.4 functions as an administrator and receptionist. It can manage an e-queue system, scan and auto-complete documents, and issue keycards, thereby saving on labor costs and helping human employees with menial tasks.

  • Museums & Guided Tours: As a robot tour guide, Promobot is an effective solution for museums, corporate offices, and exhibitions. It can lead tours, communicate facts about exhibits, and answer visitor questions, serving as both a worker and an attraction itself.

In summary, Promobot has firmly positioned itself in the mid-tier autonomous service robot segment, competing on the basis of its modularity, multilingual AI, and proven track record in dozens of international markets. Its continued growth reflects a strategic focus on creating functional robotic solutions for the global service industry.